PUBLIC ALVOG Factory and maintenance managers, entrepreneurs, managers and production workers, and others interested in generating continuous increase in efficiency in their production process. OBJECTIVE To offer participants, in a practical and objective way, a vision focused on quality tools and practical exercises. MENU - Kaizen and Gemba; - Matrix X and Hoshin Kanri; - Matrix A3; - Check sheets; - Brainstorming; - Flowchart; - Cause and effect diagram; - Pareto diagram; - Histogram; - Scatter diagram; - Letters control; - Other tools; - Stratification; - Action plan 5W2H; - Process capacity; - Trend graph; - GUT matrix; - 5 Whys. Doubts? Leave us a message!